Returns & Exchanges
Dragonsteel Books wants to ensure you are completely satisfied with your purchase; if an item is damaged or incorrect, you may return it within 30 days of delivery for a replacement or refund. Please note that all items must be in their original, unread, and unopened condition to be eligible for processing.
Initiate Your Request
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that books are protected from corner damage during transit.
Affix Shipping Label
Attach the provided return label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method or ship out your replacement item.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing